Support

Something broken, missing or confusing? Write to us — a person on the team reads every message, usually within two business days.

Common questions

I lost my progress after reinstalling.: Progress is stored on-device by default. If you enabled cloud save, sign in with the same Apple or Google account and it restores automatically. If not, email us your device model and rough progress and we can often restore a save server-side.
How do I get a refund?: Purchases are processed by Apple and Google, so refunds go through them: reportaproblem.apple.com for iOS, or the Google Play order history for Android. Tell us too — if a bug caused it, we want to fix it.
How do I delete my data?: Email us from the address tied to your account and we will delete all server-side data within 30 days. Deleting the app removes everything stored on the device.
The game crashes on my device.: Send us the device model, OS version, game and what you were doing. Crash reports are read by an actual engineer, usually the same week.